At MONOmolecule™, we are driven by one mission: helping people Age Well, Together. Our team works with leading laboratories and certified suppliers to ensure every ingredient — including our flagship NMN Complex — meets pharmaceutical‑grade standards for purity, safety, and stability.
Below you’ll find answers to some of the most common questions we receive about our research, product verification, and quality practices. If you have additional questions, please contact us at info@monomolecule.com .
- All
- Ordering
- Before you Buy
- Clinical Research & Studies
Need Help?
Have an issue or product question? Our support team is here to help. You can start a live chat below or email us directly, and we’ll respond within 20 – 36 hours.
Contact SupportOrdering
Occasionally, we share limited promotions or early‑access offers with our community. To stay informed, we recommend subscribing to our newsletter or checking our website periodically for current opportunities.
Yes. Our customer support team is happy to assist with phone orders. For personalized ordering help, please contact us via email or WhatsApp at +852 9299 9016, Monday to Friday, 9:00 AM – 5:30 PM (GMT+8).
MONOmolecule™ products are currently available exclusively through our official online store and select authorized partners. If you’d like assistance placing an order, our customer service team is always glad to help via email or WhatsApp.
Before you Buy
Clinical Research & Studies
Research indicates that NAD⁺ precursors such as NMN support energy metabolism, cellular repair, and healthy aging. In human studies, NMN supplementation helped sustain NAD⁺ levels that naturally decline with age, contributing to improved mitochondrial function and physical endurance.
Unlike standard NMN sources, MONOmolecule™ NMN Complex uses HYGIEIA® NMN verified by SGS and Eurofins for ≥ 99.5 % purity and stability. This pharmaceutical‑grade standard ensures better bioavailability and long‑term potency under FDA and ICH Q1A(R2) guidelines.