FAQ

At MONOmolecule™, we are driven by one mission: helping people Age Well, Together. Our team works with leading laboratories and certified suppliers to ensure every ingredient — including our flagship  NMN Complex — meets pharmaceutical‑grade standards for purity, safety, and stability.

Below you’ll find answers to some of the most common questions we receive about our research, product verification, and quality practices. If you have additional questions, please contact us at info@monomolecule.com .

Filter by topic
All
  • All
  • Ordering
  • Before you Buy
  • Clinical Research & Studies

Need Help?

Have an issue or product question? Our support team is here to help. You can start a live chat below or email us directly, and we’ll respond within 20 – 36 hours.

Contact Support

Ordering

Occasionally, we share limited promotions or early‑access offers with our community. To stay informed, we recommend subscribing to our newsletter or checking our website periodically for current opportunities.

Yes. Our customer support team is happy to assist with phone orders. For personalized ordering help, please contact us via email or WhatsApp at +852 9299 9016, Monday to Friday, 9:00 AM – 5:30 PM (GMT+8).

MONOmolecule™ products are currently available exclusively through our official online store and select authorized partners. If you’d like assistance placing an order, our customer service team is always glad to help via email or WhatsApp.

Before you Buy

Take 2 capsules daily, with or without food.Adults aged 25 and above often begin supporting NAD⁺ levels early to sustain long‑term cellular energy and resilience — though benefits extend well beyond that age range.Consult your healthcare provider before use if pregnant, nursing, taking medication, or managing a medical condition.WARNING: Do not exceed four (4) capsules per day.
Individual results may vary, but many users of the MONOmolecule™ NMN Complex begin noticing measurable improvements in as little as 6 days of consistent use.*Early benefits often include enhanced sleep quality, morning energy, and mental clarity as cellular energy and mitochondrial function begin to optimize. With continued daily use, users frequently report steady improvements in focus, metabolic vitality, and a greater overall sense of well‑being over time.*Consistency is key — your body’s cellular systems adapt and strengthen progressively with sustained NAD⁺ support.
The MONOmolecule NMN Complex is generally well‑tolerated by most individuals. In some cases, mild and temporary effects — such as slight headaches, increase of body temperature or digestive sensitivity — may occur as the body adjusts to increased NAD⁺ activity.If you’re new to NMN supplementation or have a sensitive system, consider starting with one (1) capsule daily for the first several days, then gradually increase to the full two (2)‑capsule serving as tolerated. As always, consult your healthcare provider if you experience persistent discomfort or have underlying health conditions.
NMN (Nicotinamide Mononucleotide) → Drives the body’s natural production of NAD⁺, a vital coenzyme for mitochondrial energy, DNA repair, and optimal cellular metabolism.*PQQ (Pyrroloquinoline Quinone) → Stimulates mitochondrial biogenesis, helping to form new, healthy mitochondria that support energy, focus, and brain performance.*Resveratrol → A powerful antioxidant polyphenol that protects cells from oxidative stress while activating longevity pathways associated with cellular repair and resilience.*CoQ10 (Coenzyme Q10) → Supports ATP production and cardiovascular health, enhancing energy transport and stability across your body’s cellular network.*Liposomal Delivery Technology → Encapsulates nutrients in phospholipid microspheres to improve absorption efficiency and bioavailability, ensuring each ingredient is effectively delivered to where your cells need it most.*
MONOmolecule™ NMN Complex stands apart through its precision formulation, verified purity, and scientific validation.Each batch undergoes independent Certificates of Analysis (COAs) testing by accredited third‑party laboratories to confirm ingredient identity, potency, and purity.Our Liposomal Delivery System enhances cellular absorption, ensuring NMN and co‑factors like PQQ, CoQ10, and Resveratrol reach the body efficiently for maximum NAD⁺ support.Additionally, our NMN ingredient is backed by clinical studies conducted by HYGIEIA® , demonstrating its efficacy in supporting cellular energy, mitochondrial function, and healthy aging at the molecular level.
Each bottle is marked with a best-by date. Unopened products generally have a shelf life of 24 months from the manufacturing date.
MONOmolecule™ NMN Complex is safe to combine with most daily supplements. However, we recommend consulting your doctor if you're on medication or have underlying health conditions.
Yes. Unopened items purchase on MONOmolecule.com can be returned within 30 days of delivery. Please review our full return policy or contact customer service at info@monomolecule.com for assistance.

Clinical Research & Studies

Research indicates that NAD⁺ precursors such as NMN support energy metabolism, cellular repair, and healthy aging. In human studies, NMN supplementation helped sustain NAD⁺ levels that naturally decline with age, contributing to improved mitochondrial function and physical endurance.

Unlike standard NMN sources, MONOmolecule™ NMN Complex uses HYGIEIA® NMN verified by SGS and Eurofins for ≥ 99.5 % purity and stability. This pharmaceutical‑grade standard ensures better bioavailability and long‑term potency under FDA and ICH Q1A(R2) guidelines.

Yes — peer‑reviewed research involving NAD⁺ precursors has shown improvements in metabolic flexibility and glucose utilization in middle‑aged and older adults. These findings suggest NMN may help maintain youthful metabolic function.
Studies show that resveratrol activates SIRT‑dependent pathways linked to mitochondrial health and vascular function. When combined with NMN, it may create complementary support for energy metabolism and oxidative resilience.
Full independent‑lab results are summarized in our technical white paper: Stability & Purity Report — MONOmolecule™ NMN with HYGIEIA®
Unable to find satisfactory answers ? Contact Support